About
Event Terms and Conditions
These Terms and Conditions (“Terms”) apply to all participants (“Attendees”) who register for and/or attend any events (“Event”) hosted by the Financial Services Council (“Organiser”).
1. Registration and Payment
1.1. All attendees must register in advance via the official event registration platform
1.2. Registration is not confirmed until payment has been received in full (where applicable)
1.3. The Organiser reserves the right to refuse registration or entry to any person in its absolute discretion without providing a reason
1.2. Registration is not confirmed until payment has been received in full (where applicable)
1.3. The Organiser reserves the right to refuse registration or entry to any person in its absolute discretion without providing a reason
2. Cancellation and Refund Policy
2.1. Cancellations must be made in writing to events@fsc.org.au
2.2. Cancellations received:
• More than 30 days before the event: 100% refund less booking fee
• Between 30-21 days before the event: 50% refund less booking fee
• Less than 21 days before the event or non-attendance: No refund
2.3. Substitutions are permitted up to 24 hours before the event with prior written notice
3. Changes to the Event
3.1. The Organiser reserves the right to make changes to the event’s agenda, speakers, venue, format (e.g. moving to virtual), or timing at any time. Details of any changes will be published on the Event website, email communications and/or social media
3.2. Should there be a requirement to postpone an Event, registration fees paid will be carried across to rescheduled Event dates
3.3. In the unlikely event of cancellation, the Organiser will offer a full refund but is not responsible for any costs incurred by Attendees (e.g. travel or accommodation)
3.2. Should there be a requirement to postpone an Event, registration fees paid will be carried across to rescheduled Event dates
3.3. In the unlikely event of cancellation, the Organiser will offer a full refund but is not responsible for any costs incurred by Attendees (e.g. travel or accommodation)
4. Dietary Requirements
4.1. While the Organiser will make every reasonable effort to accommodate any dietary requirements arising from a substitution with less than 5 working days’ notice, it may not always be possible due to venue requirements and catering policies and there may be additional charges. Menus are subject to change.
4.2. The Organiser makes best endeavours to cater for dietary requirements. You must notify us of any dietary requirements by notifying us in writing not less than 5 working days in advance of the Event.
4.3. The Organiser does not assume responsibility for any adverse reactions to food or drink consumed or items that the Attendee may come into contact with while attending a FSC event
4.2. The Organiser makes best endeavours to cater for dietary requirements. You must notify us of any dietary requirements by notifying us in writing not less than 5 working days in advance of the Event.
4.3. The Organiser does not assume responsibility for any adverse reactions to food or drink consumed or items that the Attendee may come into contact with while attending a FSC event
5. Code of Conduct
5.1. All Attendees are expected to behave professionally and respectfully toward speakers, staff, sponsors, and fellow participants
5.2. Harassment, discrimination, or disruptive behaviour will not be tolerated and may result in immediate removal from the event without refund and attendees may be charged for any damage caused
5.2. Harassment, discrimination, or disruptive behaviour will not be tolerated and may result in immediate removal from the event without refund and attendees may be charged for any damage caused
6. Photography and Media
6.1. The event may be recorded, and photography may be taken for promotional and archival purposes
6.2. By attending the event, you consent to the use of your image, likeness, and voice in promotional materials
6.2. By attending the event, you consent to the use of your image, likeness, and voice in promotional materials
7. Data and Privacy
7.1. Attendees may have their name and contact details included on the attendee list which may be distributed to other delegates and/or sponsors in relation to the specific event. If an attendee(s) does not wish to be listed in the attendee list, the attendee must note this in their registration
7.2. Personal information collected during registration will be used to facilitate your participation in the event and may be shared with event partners or sponsors where applicable, in line with our [Privacy Policy]
7.3. Attendees to the event will be added to our database and event communications. Attendees may opt out at any time.
7.4. Attendees may opt out of sponsor or FSC communications at any time.
7.2. Personal information collected during registration will be used to facilitate your participation in the event and may be shared with event partners or sponsors where applicable, in line with our [Privacy Policy]
7.3. Attendees to the event will be added to our database and event communications. Attendees may opt out at any time.
7.4. Attendees may opt out of sponsor or FSC communications at any time.
8. Work, Health and Safety (WHS)
8.1. Attendees must comply with all venue and public health requirements in place at the time of the event.
8.2. If you are unwell or have symptoms of a contagious illness, please do not attend the event in person.
8.2. If you are unwell or have symptoms of a contagious illness, please do not attend the event in person.
9. Limitation of Liability
9.1. The Organiser will not be liable for any loss, liability, injury, damage, claims, or expense incurred by Attendees to their persons or property during or as a result of the event
9.2. Attendance is solely at your own risk.
9.2. Attendance is solely at your own risk.
Changes to this policy
From time to time, we may need to review and amend this policy. We reserve the right to amend this policy at any time. You should check out our website (www.fsc.org.au) from time to time for our latest privacy policy. A copy of this Privacy Policy may be obtained free from our Privacy Officer.
Contacting Us
If you have any comments or suggestions regarding this statement or if you have any concerns about what information we have about you or how we store it, please contact:
Privacy Officer
Financial Services Council Limited
Suite 30.1, Level 30, 9 Castlereagh Street
SYDNEY NSW 2000
AUSTRALIA
info@fsc.org.au
Last Updated: August 2026